AHC’s trained Settlement Team provides individualized and family-based support through a personalized, client-centered approach. In these sessions, newcomers meet directly with a Settlement Support Worker or Case Manager to explore their unique needs, goals, and challenges.
This focused engagement allows for a deeper understanding of each client’s circumstances and helps identify the most effective pathways to overcome barriers and achieve stability and success in Canada. Support may include guidance on housing, employment, education, language learning, and community connections — all delivered with cultural sensitivity and care.
Personalized Needs Assessment
Our trained settlement team takes time to understand your unique needs, priorities, and aspirations, ensuring you are connected to the right supports and services.
Goal Setting & Action Planning
Together, we establish clear goals and create simple, step-by-step plans to help you move forward with confidence.
Resource Navigation & Referrals
We guide you to the most relevant community resources and connect you with programs and services that meet your individual or family needs.
Case Management Referrals
When additional support is needed, we help you access specialized case management and coordinated services for ongoing assistance.
Skills Development & Empowerment
We provide opportunities to build new skills, strengthen self-confidence, and promote personal and family growth.
Ongoing Check-ins & Follow-up
Our team maintains regular contact to ensure continued progress, offering guidance and encouragement along the way.
Capacity Building
We empower individuals and families to gain knowledge, develop resilience, and build independence in their settlement journey.
I came to AHC in January 2025 looking for support with updating my status with the CRA and help with my Canadian citizenship application. My case worker assisted me with the CRA-related issues. At the same time, he helped me through the entire citizenship application process. They guided me in creating an account on the Canadian Citizenship portal, filling out the application online, uploading all the required documents, and paying the fees. Their support made the process much easier and less stressful for me, and I’m very thankful for their help.
Freweyni Teklay Weldemaryam
Since 2023, my case worker in AHC has supported my family and me through important milestones. He first helped us update our names on our Permanent Resident cards. More recently, he guided us through the Canadian citizenship application process—creating an online account, completing the forms, uploading documents, and paying the fees. Thanks to his great help, my brothers and I passed the citizenship exam and officially became Canadian citizens. It was a proud and unforgettable moment.
Liam Louis
Action for Healthy Communities is one of the places I am most happy to visit, because of the warm reception and the wonderful employees. I especially mention Yasmine who was one of my biggest assistants to me in applying for Alberta Income Support, registering for Basically Babies package for my newborn baby, applying for travel documents, and registering us for Civida community housing. AHC staff worked with a pure heart and love, so everything was successful with us. Thank you to the AHC and Yasmine
Hadeel Ayach
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