Referrals Services

At AHC, referrals are an essential part of our settlement services, ensuring newcomers across Alberta can access the right supports at the right time.

Through personalized referrals, our team connects clients with specialized programs and community resources — including language training, employment supports, housing assistance, healthcare, and legal aid. This collaborative approach helps minimize barriers, promotes independence, and enables newcomers to navigate their new environment with confidence and ease.

Personalized Referrals

Connecting newcomers with services tailored to their individual needs — including employment, housing, childcare, and more

Access to Specialized Services

Linking clients to mental health supports, legal aid, healthcare, and education programs that address specific challenges.

Cultural & Language Support

Referring clients to organizations that provide culturally responsive and language-specific resources for effective communication and comfort.

Streamlined Navigation

Helping newcomers understand and access community resources quickly and confidently.

Partnership Network

Collaborating with trusted local agencies and service providers to ensure coordinated, high-quality support

Ongoing Follow-up

Maintaining contact to confirm that referrals meet client needs and providing additional guidance when required.

Empowerment Through Information

Equipping newcomers with the knowledge and tools to navigate community services independently in the future.

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Testimonials

I came to AHC in January 2025 looking for support with updating my status with the CRA and help with my Canadian citizenship application. My case worker assisted me with the CRA-related issues. At the same time, he helped me through the entire citizenship application process. They guided me in creating an account on the Canadian Citizenship portal, filling out the application online, uploading all the required documents, and paying the fees. Their support made the process much easier and less stressful for me, and I’m very thankful for their help.

Freweyni Teklay Weldemaryam

Since 2023, my case worker in AHC has supported my family and me through important milestones. He first helped us update our names on our Permanent Resident cards. More recently, he guided us through the Canadian citizenship application process—creating an online account, completing the forms, uploading documents, and paying the fees. Thanks to his great help, my brothers and I passed the citizenship exam and officially became Canadian citizens. It was a proud and unforgettable moment.

Liam Louis

Action for Healthy Communities is one of the places I am most happy to visit, because of the warm reception and the wonderful employees. I especially mention Yasmine who was one of my biggest assistants to me in applying for Alberta Income Support, registering for Basically Babies package for my newborn baby, applying for travel documents, and registering us for Civida community housing. AHC staff worked with a pure heart and love, so everything was successful with us. Thank you to the AHC and Yasmine

Hadeel Ayach

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Land Acknowledgment

As an organization working towards improving peoples’ well being, we acknowledge our presence on Treaty 6 territory and Métis Nation of Alberta Region 4, a traditional meeting grounds, gathering place, and travelling route for the Cree, Saulteaux, Blackfoot, Métis, Dene, Ojibway, Anishinaabe, Nakota Sioux, and Inuit, as our responsibility to extend support for healing to our Indigenous Community members during this difficult times. 
We acknowledge all the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries and whose histories, languages, and cultures continue to influence our vibrant community.

As an organization, we commit ourselves to continue to acknowledge, learn, understand, and create opportunities to educate our staff, volunteers, and community members about the lived experiences of First Nations, Inuit and Métis, walking the path of reconciliation.
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